Privacy Policy

Effective Date: 9 October 2026
Website: https://lovetechgroup.com.ng
Organisation: Lovetech Agrofinance & Development Ltd

1. Introduction

Lovetech Agrofinance & Development Ltd, also referred to as “Lovetech,” “we,” “our,” or “us,” respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit our website, register for our Academy or LMS courses, complete forms, sign in using Google, make enquiries, book consultations, download resources, participate in programmes, or interact with any of our digital platforms.

By using our website and services, you agree to the practices described in this Privacy Policy.

2. Scope of this Policy

This Privacy Policy applies to:

• Visitors to https://lovetechgroup.com.ng
• Users who register or log in to the Lovetech Academy/LMS
• Participants in our courses, training programmes, webinars, events, and consulting activities
• Businesses that complete our finance readiness, diagnostic, or advisory forms
• Users who contact us through WhatsApp, email, website forms, or social media links
• Users who sign in using Google or other third-party authentication services
• Individuals who download resources, templates, guides, or learning materials from our website

3. Information We Collect

We may collect the following categories of personal and business information:

Personal Information

• Full name
• Email address
• Phone number
• WhatsApp number
• Location, city, state, or country
• Gender or age range, where voluntarily provided
• Login details, where applicable
• Google account profile information where you choose to sign in with Google, such as your name, email address, and profile image

Business Information

• Business name
• Business type or sector
• Business location
• Registration status
• Years in operation
• Number of employees
• Products or services offered
• Monthly sales range or estimated turnover, where voluntarily provided
• Funding needs or finance readiness information
• Training, advisory, or programme interests

Course and LMS Information

• Course registration details
• Course progress
• Assignment submissions
• Assessment responses
• Certificates or completion records
• Downloaded resources
• Feedback and survey responses

Technical Information

When you visit our website, we may automatically collect certain technical information, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on the website
• Referring website or traffic source
• Cookies and similar tracking technologies

4. How We Collect Information

We collect information when you:

• Visit our website
• Register for an account
• Sign in using Google
• Complete a contact, diagnostic, registration, or application form
• Enrol in a course
• Download resources
• Make a payment or attempt to make a payment
• Submit assignments, surveys, or feedback
• Contact us by email, WhatsApp, phone, or social media
• Participate in our training, consulting, or programme activities

5. How We Use Your Information

We use your personal and business information for the following purposes:

• To provide access to our website, LMS, courses, and digital resources
• To create and manage your learner or user account
• To process course registrations and programme applications
• To deliver training, consulting, finance readiness, and business advisory services
• To respond to your enquiries and provide customer support
• To assess finance readiness or business support needs
• To send course updates, reminders, resources, and relevant service information
• To issue certificates, track course completion, and manage assignments
• To improve our website, courses, tools, and services
• To personalise user experience and recommend relevant services
• To process payments through authorised payment providers
• To comply with legal, regulatory, accounting, tax, audit, and reporting obligations
• To protect our website, users, systems, and business from fraud, misuse, or security threats

6. Legal Basis for Processing Personal Data

We process your personal data based on one or more lawful grounds, including:

• Your consent
• Performance of a contract or provision of requested services
• Compliance with legal or regulatory obligations
• Our legitimate business interests
• Protection of users, systems, and business operations
• Public interest or programme reporting obligations, where applicable

You may withdraw consent where processing is based on consent, subject to legal, contractual, or operational limitations.

7. Google Sign-In

If you choose to sign in using your Google account, we may receive limited information from Google, such as your name, email address, and profile image, depending on the permissions you approve.

We use this information only to:

• Create or authenticate your Lovetech account
• Enable access to the LMS or website features
• Improve your login experience
• Communicate with you about your account, courses, or services

We do not receive or store your Google password.

8. Payments

Where payments are made through our website or linked payment platforms, your payment may be processed by third-party payment providers. We do not store your full card details or banking credentials on our website.

Payment providers may collect and process your payment information in accordance with their own privacy policies and security standards.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Enable website functionality
• Keep users logged in
• Improve user experience
• Analyse website traffic
• Understand how visitors use our website
• Support marketing and performance improvements

You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

10. Sharing of Information

We do not sell your personal data.

We may share information with trusted third parties where necessary, including:

• Website hosting providers
• LMS and authentication service providers
• Payment processors
• Email and communication service providers
• Analytics and performance tools
• Consultants, facilitators, or programme partners working with us
• Regulators, law enforcement agencies, or public authorities where required by law

Where we work with third-party service providers, we take reasonable steps to ensure they process data securely and only for authorised purposes.

11. International Data Transfers

Some third-party service providers we use may store or process data outside Nigeria. Where this occurs, we will take reasonable steps to ensure that your personal data is protected in line with applicable data protection requirements.

12. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including to provide services, meet legal and accounting requirements, resolve disputes, enforce agreements, and maintain course or programme records.

When personal data is no longer required, we will delete, anonymise, or securely archive it where appropriate.

13. Data Security

We take reasonable technical, administrative, and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

However, no online platform can guarantee absolute security. Users are responsible for protecting their login details, passwords, devices, and account access.

14. Your Data Protection Rights

Subject to applicable law, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent where processing is based on consent
• Object to certain types of processing
• Request restriction of processing
• Request data portability where applicable
• Lodge a complaint with the appropriate data protection authority

To exercise your rights, contact us using the details provided below.

15. Children’s Privacy

Our website and services are generally intended for adults, entrepreneurs, professionals, organisations, and business users.

Where we provide programmes involving minors, we will require appropriate parental, guardian, school, or institutional consent before collecting or processing children’s personal information.

16. Links to Third-Party Websites

Our website may contain links to third-party websites, platforms, payment providers, social media pages, or external resources. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to read the privacy policies of any external sites they visit.

17. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business operations.

The updated version will be posted on this page with a revised effective date.

18. Contact Us

For questions, requests, or complaints relating to this Privacy Policy or your personal data, contact:

Lovetech Agrofinance & Development Ltd
Website: https://lovetechgroup.com.ng
Email: info@lovetechgroup.com.ng
Phone/WhatsApp: +234 802 606 5189
Address: 27, 3rd Avenue, Aldenco Estate, Galadimawa, Abuja, Nigeria